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Answers to your frequently asked questions are available here

FAQ

  • What time is check in/out?
    You can check-in anytime before 2.30 PM. Check-out is before 11.30 AM

  • Will it be possible to check in early or check out late?
    It is possible to arrange an early check-in depending on hotel's availability. For late check-outs it is applied an overcharge if it occurs before 6 PM.

  • Will there be a luggage storage at the hotel in case of early arrival or late departure? 
    Yes, the hotel is equipped with a free of charge luggage storage.

  • Will there be a garage or a parking lot? How much will it cost?
    MarePineta Resort has a fenced private garage with 80 bookable parking spaces.It is monitored by closed circuit camera but unattended. The cost is 18 €/day per car.

  • Are pets permitted in your hotel? Which size? Will there apply an overcharge? 
    We accept small size animals up to 20 kg. It will be applied a 30 € overcharge. The access is not allowed on the beach, restaurant and pool area.

  • Will there be children's animation? For what age? Which activities will be provided? 
    The hotel has a Miniclub and Junior Club service featuring many educational activities for children (from 4 to 12 years old).

  • Do you organize tours or excursions? 
    Yes. The hotel is equipped with a local expert exclusively dedicated to tours and excursions.

  • Which services are included in BAR base rate in B&B ? 
    Rates include overnight stay, buffet breakfast, pool access with its services dedicated to our guest.

 

  • How many rooms has the hotel? 
    The hotel consists of two facilities: The Villa Regina which has 79 Classic rooms, Superior and Apartments and a completely renovated historic building; the Casa Madre, with 86 rooms including Executive, Deluxe and Junior Suites and Regal Suites.

  • Are there any rooms with balcony or terrace?
    Yes, some rooms are equipped with balcony or terrace.

  • Are there sea view rooms?
    Yes, some Superior rooms in Villa Regina and some Executive rooms in Casa Madre have sea views.

  • Are there rooms with parquet?
    Yes, all rooms at Villa Regina have parquet floors.

  • Are the bathrooms equipped with showers or bathtubs?
    All the bathrooms have a shower or a bathtub or both.

  • Are there familiy rooms or connecting rooms?
    Yes, the hotel has family rooms and apartments.

  • Are baby cots available at your hotel? Will they be charged?
    Yes, cots and cribs for children under 3 years of age are available on request for a fee of € 15 per day.

  • What is the maximum number of guests allowed in a room?
    Apartments can accomodate up to 5 people.

  • Do you have any rooms suited for people with disabilities? 
    Yes, the hotel has 3 rooms suited for people with disabilities.

  • Is smoking permitted in your hotel?
    No, smoking is not permitted in the hotel rooms.

  • Does the rooms have air conditioned? 
    Yes, all the rooms have air conditioned.

  • Will I be able to tune in to internatinal broadcasts (Satellite TV) or Sky channels?
    Yes, all the rooms are equipped with Sky satellite TV. 
  • How many restaurants has the hotel?
    The hotel has a main restaurant and another on the beach: MarePineta Beach restaurant.

  • What is the restaurant opening hours?
    The restaurant is open from 12:30 to 14:30 and from 19:30 to 22:30.
  • At what time is breakfast served? 
    Breakfast is served from 7:00 to 10:30.

  • Is breakfast included in the price?
    Yes, breakfast is always included in the room rate.

  • Is restaurant buffet or à la carte? What kind of restaurant is there?
    The hotel has an excellent à la carte gourmet restaurant, with appetizers and a selection of buffet desserts, while the main courses are à la carte.

    Are beverages included in half or full pension? 
  • Beverages are never included in both half and full pension.

  • Does the hotel offer celiacs friendly menu?
    On request, the hotel offers a celiacs friendly menu. Please report your needs at the moment of reservation.

  • Does the hotel offer vegetarian or vegan menu?
    On request, the hotel offers vegetarian or vegan menu. Please report your needs at the moment of reservation.

  • Does the hotel offer children menu? 
    On request, the hotel offers children menu. Please report your needs at the moment of reservation. 

  • Are children high chairs available in the restaurant?
    Yes, we have free of charge children high chairs.

  • Does the hotel have a private beach?
    Yes, the hotel has the Mare Pineta Beach Club.

  • Is beach service included? What equipment will it include?
    Beach service is included in half and full pension.You will have 1 Umbrella  2 sun beds from third row. For further information please visit: http://www.jsh-hotels.com/marepineta/it-IT/beachclub

  • How far is the nearest beach?
    The beach is located 50 m from the hotel.

  • How am I able to reach the beach?
    You can easily get to it on foot.
     
  • Is the beach rocky or sandy? Has it any slopes?
    It is a sandy beach.

  • Will you provide for towels for the pools or in case i decide to go to the beach?
    The hotel offers a free beach towel per person to its guests.

  • Will there be beach animation?
    No there will not be beach animation

  • Are pets allowed on the beach?
    Pets are allowed in the MarePineta facility. However they are not allowed inside the restaurants and on the private beach.
  • Are the pools at the hotel internal or external? What are their size?
    The hotel has a outdoor pool: 33 m x 11 x 0.8-1.2

  • When am I able to access the pool?
    The hotel's swimming pool is open from 9:00 am to 6:00 pm.

    Will I have to wear a swim cap?
  • No, you will not. 

  • Will it be possible to buy a swim cap or a bathing suit at the hotel?
    No, these articles are not for sale at the hotel.

  • Does the hotel offer a towel? At what cost? 
    Yes, the hotel will provide for the towel, which is included in the room rate.

  • Can children access the swimming pool? From which age?
    Children from 3 years of age can access the pool if accompanied by their parents.

  • Is the pool suited for children? How deep is it?
    The pool is 1,20 m deep. Children from 3 to 12 years of age can access if accompanied by their parents.

  • Will there be a lifeguard?
    Yes, there will be a lifeguard during pool's opening times.

  • Do you organize swimming classes?
    Private swimming lessons can be booked, upon request and subject to availability.
  • How many tennis courts are there?
    There are 10 courts.
  • What is the opening time of the courts?
    07-24

  • Is it necessary to reserve the court? What are the costs?
    Yes, € 18 per hour during the day, € 20.00 per hour during the evening hours

  • Is special clothing necessary to enter the court?
    Yes, clothing and sports shoes for tennis
  • Do you organize tennis courses?
    it is possible to book group and private lessons with a teacher, upon request and subject to availability.

  • Do you need to be registered to access the court?
    no
  • How can I reach the Hotel from the station?
    The hotel can be reached by taxi, bus or organized transfer. The nearest train station is Cervia and is about 3km away.

  • What is the nearest airport?
    The nearest airport is Rimini, about 40 km away.

  • How can I reach the resort from the highway?
    The nearest highway exit is Ravenna, which is about 10 km away.

  • How far is the nearest bus stop?
    The nearest bus stop is about a 2-minute walk away.

  • How far is town centre?
    The hotel is about 200 meters from the center of Milano Marittima.

  • Is it possible to organize a private transfer to the airport or to the station? What is its cost?
    Yes, the transfer to and from the Rimini airport costs about € 100 each way for up to two people, while the transfer to and from the Cervia railway station costs about € 15 each way for a maximum of 2 people.

  • What are the places of major interest ner the hotel?
    The places of greatest interest near the hotel are the cities Cervia and Ravenna.
  • What is included in the room rate?
    Room prices include breakfast, wifi, access to the private pool, services and 10% VAT.

  • Will there be a tourist tax? What is its daily cost?
    In April, May and September the tourist tax is €2.5  per person; while in the months of June, July and August it is €3 per person.

  • Which credit card do you accet?
    The hotel accepts major credit cards: Visa, Mastercard, American Express, JCB and Diners.

  • From what age do children have to pay?
    Children up to 3 years of age stay free in beds with their parents. If a cot is needed, it has a cost of € 15.00.

Location & Contacts

MAREPINETA RESORT
Viale Dante, 40 - Milano Marittima (RA),
T +39 0544 992263 - F +39 0544 992739
Email booking@marepinetaresort.com
© Copyright 2018 - MAREPINETA RESORT - P.I. 08336640969 - Privacy policy

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